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Our buyers satisfied the product they ordered, or always get their money back. If your parcel gets lost or stuck in customs, we refund the full amount or reship it for free.
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We want to make sure you have a positive experience with us. Most of our deliveries go smoothly, but if there’s a problem with a product, our refund policy assures that buyers satisfied the product they ordered, or always get their money back.
You can use 100% money-back guarantee when
Please note that we offer reshipments only (not refunds) if you provide an invalid shipping address, or if you do not accept or pick up the order after failed delivery attempts.
How to request free reshipping
To get a refund, send us a note using Talk to us section with the following details:
Note that the refund will take up to 14 days to credit to your account, but usually takes 2 to 5 business days.
You purchase will appear on your credit card statement under a different merchant name (NOT as an Online Pharmacy), so keep it in your mind. Every chargeback will lead to a permanent ban from our community even if it was made by mistake.[/vc_toggle][/vc_column][vc_column width=”1/2″][vc_toggle title=”Orders Cancelation” el_id=”1477834480302-702e353a-5de7″]
If you have not paid for your order then you don’t have to cancel your order because we process the order after the payment is confirmed. If your payment was declined, feel free to place a new order for your preferred item and payment option.
You are free to cancel our order within 2 hours of order placement. Please ensure that you communicate directly with our customer support service. In order to perform cancellations, your order number will be required. In order to evaluate our service, the reason for cancellation is requested.